top of page

FAQs

Have a particular question in mind about the lightshow ? It’s probably been answered before. We’re all about enhancing the experiences of our guests. We have compiled a list of answers to previously asked questions to make your experience with us all the more pleasant. Look at the answers below, and contact us today.

  • What type of vehicle can I bring?
    Any 8 passenger standard auto, no limos, buses, or RV's.
  • Is there one entry fee or do guests have to pay per person?
    Every ticket sold will grant access to one vehicle with up to 8 passangers.
  • Can I pay with cash at the gate?
    Currently with the COVID-19 pandemic it is highly recommended to utilize a form of digital currency. (Credit,debit,ect.)
  • Can I buy a ticket at the gate?
    Yes, however tickets may be purchased before hand through the website for a discounted rate.
  • Is there an age minimum for children?
    Any child with the proper restraint device allowed per transportation requirements is allowed.
  • How do I book a special event?
    Please email us or use the contact us page to check block rates for VIP nights or to host special events such as fund raisers, club nights, parties, and more!
  • What type of show is this?
    Our show is a 1 mile drive that takes around 35-40 minutes from ticket gate till finish. Enjoy over 2 million lights synced to the holiday classic songs. The songs are broadcasted over an FM radio transmitters so you can tune your cars radio before you drive through.
  • Can I take my pet with me through the show?
    Yes, as you are not allowed to exit your vehicle during the show it is acceptable to bring a companion furry or not.
  • How do I get to the show?
    To get to the North Side parking lot at the Outlets Lake Elsinore, take the exit for Central Avenue off the 15 freeway and head east. Turn left onto Collier Avenue and then left again onto Chaney Street. The parking lot will be on your-hand side.
bottom of page